Fusion CX (FUSIONCX) had a P/E of 18.1× on 6 Nov 2026, above the industry P/E of 16.3×, and the shares are 14% below their 52-week high. Sales and net profit grew 21% and 68% a year over 3 years; its ROCE of 33% is the highest among the 7 largest Specialty Business Services peers. Debt is 0.59× equity. It is a small-cap company with a market cap of ₹3,908 Cr, ranked 3rd of 52 Specialty Business Services companies by market cap; the shares fell 6.5% over the past year.
- ₹278.20
- ₹278.65
- ₹267.80
- ₹278.20
- 99K
Health check
- ReturnsIn line
−6.5% over a year, better than 3 of 7 peers.
- Price tagIn line
P/E 18.1 vs industry 16.3.
- GrowthSteady
Sales +21.0%, profit +68.1% a year over 3 years.
- ProfitabilityStrong
ROCE 33.0% vs peer median 16.3%.
- Balance sheetFair
Debt 0.59× equity, interest covered 5.6×, Piotroski 8 of 9.
- Red flagsNone found
No warning signs in the headline numbers.
Small cap
Market sensitivity
Key metrics
- Market cap
- ₹3,908 Cr
- Small cap
- P/E
- 18.1
- Industry 16.3
- Price to book
- 5.52
- Peers 3.44
- Dividend yield
- 0.00%
- ROE
- 37.0%
- Peers 12.9%
- ROCE
- 33.0%
- Peers 16.3%
- Debt to equity
- 0.59
- Debt ₹363 Cr
- EPS (TTM)
- ₹14.95
- Face value ₹1
- OPM (TTM)
- 11.9%
- Net margin 9.3%
- Sales growth
- n/a
- Year-ago quarter not reported
- Profit growth
- n/a
- Year-ago quarter not reported
- Price to sales
- 2.15
- EV/EBITDA 15.0
Strengths and risks
Strengths
- Return on equity of 37.0%.
- Return on capital employed of 33.0%.
- Positive operating cash flow in each of the last 4 years.
About Fusion CX
Fusion CX Limited provides integrated customer experience (CX) services in India, the United States, the United Kingdom, Canada, Europe, and internationally. It offers its services across multiple channels, including voice, email, chat, social media, and message. Its services include customer acquisition, inbound and outbound sales, and cross-selling/upselling strategies; multichannel customer service across voice, chat, email, and social media and…
- Headquarters
- Kolkata
- Employees
- 13,357
- Sector
- Industrials
- ISIN
- INE0N2201019
- Website
- fusioncx.com
Price range
- Avg volume (3M)
- 18.8 L
- 1-year return
- minus 6.5%
- From 52-week high
- minus 13.5%
Peers · Specialty Business Services
| Company | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| BLSBLS International Services | 223.35 | minus 1.55% | 9,192 | 12.9 | 3.73 | 26.1% | 32.7% | 26.4% | 25.5% | 50.7% | 1.14% | minus 29.5% |
| PDSLPDS | 403.90 | plus 0.45% | 5,704 | 48.7 | 3.23 | 16.6% | 6.6% | 2.9% | 6.9% | −25.0% | 0.92% | plus 6.5% |
| FUSIONCXFusion CX | 270.70 | minus 2.70% | 3,908 | 18.1 | 5.52 | 33.0% | 37.0% | 11.9% | 21.0% | 68.1% | 0.00% | minus 6.5% |
| CMSINFOCMS Info Systems | 215.99 | minus 0.62% | 3,457 | 12.2 | 1.46 | 16.2% | 12.9% | 25.0% | 9.1% | 0.7% | 2.31% | minus 40.0% |
| JAYKAYJaykay Enterprises | 201.05 | minus 4.29% | 3,033 | 13.9 | 4.08 | 30.6% | 40.5% | 10.7% | 72.2% | 220.1% | 0.00% | minus 5.0% |
| LORDSMARKLord's Mark Industries | 70.61 | minus 0.51% | 3,012 | 35.1 | 2.85 | 7.0% | 15.5% | 13.2% | 1716.6% | – | 0.00% | minus 88.9% |
| BLSEBLS E-Services | 149.81 | plus 1.81% | 2,719 | 62.2 | 4.90 | 16.3% | 12.6% | 6.7% | 66.3% | 44.9% | 0.33% | plus 45.5% |
| BLUSPRINGBluspring Enterprises | 156.12 | minus 5.96% | 2,334 | 80.9 | 3.44 | 1.0% | −2.3% | 2.5% | – | – | 0.00% | plus 112.4% |
| Median of 7 peers | – | −0.62% | 3,033 | 35.1 | 3.44 | 16.3% | 12.9% | 10.7% | 45.9% | 44.9% | 0.33% | −5.0% |
Quarterly results
| ₹ Cr | Mar 25 | Jun 26 |
|---|---|---|
| −2.8 | 534 | |
| −58.1 | 441 | |
| 55.3 | 93.1 | |
| −1950.1% | 17.4% | |
| 0 | 14 | |
| 0 | 9.2 | |
| 23.6 | 23.3 | |
| 31.7 | 74.6 | |
| 0.1% | 14.1% | |
| 31.7 | 64.1 | |
| – | 5.05 |
Profit & loss
- Sales CAGR 3Y
- +21.0%
- Profit CAGR 3Y
- +68.1%
- EPS CAGR 3Y
- +68.1%
- ROE
- 37.0%
| ₹ Cr | Mar 2023 | Mar 2024 | Mar 2025 | Mar 2026 |
|---|---|---|---|---|
| 1,105 | 991 | 1,329 | 1,959 | |
| – | minus 10.3% | +34.1% | +47.4% | |
| 1,031 | 902 | 1,144 | 1,640 | |
| 74.1 | 88.9 | 186 | 319 | |
| 6.7% | 9.0% | 14.0% | 16.3% | |
| 12.6 | 18.3 | 16.1 | 35.4 | |
| 14.7 | 19 | 38.7 | 46.4 | |
| 56.2 | 49 | 81.3 | 95.1 | |
| 25.6 | −2.6 | −3.9 | – | |
| 41.4 | 36.7 | 77.7 | 213 | |
| 3.7% | 1.2% | 4.4% | 11.2% | |
| 39.8 | 36.3 | 74.3 | 189 | |
| – | minus 9.0% | +104.9% | +154.9% | |
| 2.76 | 2.51 | 5.15 | 13.12 |
Forecast
Balance sheet
| ₹ Cr | Mar 2023 | Mar 2024 | Mar 2025 | Mar 2026 |
|---|---|---|---|---|
| 12.6 | 12.6 | 12.6 | 12.6 | |
| 225 | 259 | 346 | 548 | |
| 197 | 317 | 417 | 412 | |
| 169 | 180 | 368 | 610 | |
| 603 | 768 | 1,143 | 1,582 | |
| 138 | 190 | 212 | 240 | |
| 4.7 | 7 | 15.1 | 8.7 | |
| 4.5 | 3.9 | 4.7 | 45.5 | |
| 32.8 | 23.4 | 45.5 | 136 | |
| 423 | 543 | 866 | 1,152 | |
| 603 | 768 | 1,143 | 1,582 |
Cash flow
| ₹ Cr | Mar 2023 | Mar 2024 | Mar 2025 | Mar 2026 |
|---|---|---|---|---|
| 29.2 | 39.3 | 102 | 264 | |
| −81 | −61.9 | −63.6 | −83.1 | |
| 6 | 11 | −26.7 | −138 | |
| −45.8 | −11.6 | 12.1 | 43.1 | |
| −36.7 | −28.4 | −31.5 | −19.7 | |
| −7.5 | 10.8 | 70.9 | 244 | |
| −1.6 | −0.7 | −2.5 | −3.8 |
Shareholding pattern
- Promoters78.94%
- Public21.06%
| Quarter | Split | Promoters | Public | Promoter change |
|---|---|---|---|---|
| 21 Oct 2026 | 78.94% | 21.06% | – |
Major shareholders
Filings & events
News
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